Free Delivery for Orders 800 PHP and up!

Frequently Asked Questions

> Products

What's your ice cream made of?
Our ice cream is made with a basic milk, cream and sugar base, churned with less air for creamy goodness.

How much alcohol Is in Spiked Scoops ice cream? Is it safe for children?
We don’t cook out the alcohol in our Spiked Scoops because alcohol gives a smooth texture since it stops ice crystals from forming. One scoop has about 1/4 of a shot glass of alcohol and one pint has 1 shot glass worth, therefore, we do not recommend serving it to minors or children.

What are the serving sizes?
Pint = 4 servings
Half Gallon = 15 servings
Gallon = 30 servings

> Ordering & Payments

How do I order?
For Ready-Made Ice Cream:
1. Click on your chosen flavor and size then add to your cart.

2. Complete your payment and your ice cream will be delivered on the same day or after 24 hours.

For Craft Your Own Ice Cream:
1. Click on your chosen base flavor and indicate your preferred size.

2. Choose the mix-ins you want to add by ticking the boxes. We recommend choosing up to 3 mix-ins. You may also tick “No Mix-ins” if you just want plain ice cream. 

3. For special requests or instructions, fill out the small box at the bottom of the page. After finalizing your chosen base flavor and mix-ins, add it to your cart. 

4. Complete your payment and your ice cream will be delivered after 24 hours.

I need help with my order. Who can I contact?
You may contact us through the following:

- call or text us at 09457195134
- message us on Facebook at http://facebook.com/thedairygrind
- email us at hello@thedairygrind.com


I made a mistake with my order. Can I still change it?
For order changes, you may change it within 30 minutes of placing your order by contacting us through the following:

- call or text us at 09457195134
- message us on Facebook at http://facebook.com/thedairygrind
- email us at hello@thedairygrind.com
- using the chatbox on the bottom of the website


What payment options do you accept?
We accept cash on delivery, deposits or fund transfers via BPI, BDO, Unionbank or GCash, and credit cards via PayMongo.

> Delivery & Returns

How much is delivery?
We have a flat rate of 100 PHP for in-house deliveries. We usually deliver the day after your order is placed. You may also schedule delivery for a later date. Deliveries are subject to our schedule and rider availability. 

You may also book 
via a third party courier to receive your order on the same day. Delivery fee to be shouldered by the customer.  

Do you have free delivery?
Yes for a minimum order amount of 800 PHP, we can deliver for free. This is subject to our delivery schedule.


Do you allow pick-ups?
Yes. Please message us first for availability. 
📍 120 Parakeet Circle, Victoria Valley Subd., Antipolo
📍 38 Aratiles Road, Ayala Westgrove Heights, Silang, Cavite


Do you ship outside of Metro Manila?
We deliver ice cream to select areas of Cavite and Laguna. We also allow pick-up of ready made pints from our location in Cavite. We don't ship to other locations outside of Metro Manila yet, but stay tuned for updates.

*Cavite delivery areas: Carmona, Silang
*Laguna delivery areas: Nuvali, Sta. Rosa, Biñan, Canlubang

How long does it take until I receive my ice cream?
Pints may be delivered on the same day as order placement via third party couriers. Half gallon, gallon, and Craft Your Own ice cream orders have a lead time of 1-3 days. 

Can I order half gallons, gallons, and custom ice cream if I'm from Cavite or Laguna?
Yes you can! Please be advised that we need a lead time of at least 1 week. If you'd like to receive it within a few days, you can have it picked up from our Antipolo location.


Can I get custom ice cream in less than one day?
Each order is freshly made and frozen for transport so unfortunately, it is not possible to get custom ice cream in less than 24 hours.


What's your return policy?
All sales are final. If your ice cream arrives melted, we'll reship the order as soon as possible. Feel free to contact us for any concerns.